VIDEO | Cal.com Co-Founder: Scheduling Is Foundational, Like Email

(Europe) Bailey Pumfleet, Cal.com Co-Founder and Co-CEO, speaks with Marc Johnson, TeamCentral Founder, in a video interview about the business, the community's role in its success, the product roadmap, and culture.

Pumfleet points out that scheduling is fundamental, like email, and most scheduling products need to be more scalable for big enterprises. He notes that Cal.com was founded to create a scheduling infrastructure product that goes beyond basic person-to-person scheduling. It provides companies with a reliable platform to integrate scheduling into their applications.

Cal.com has a consumer product for marketing and feedback, but its long-term business vision is to provide enterprise scheduling infrastructure, Pumfleet adds. The platform is also used by governments providing services to citizens and even refugee camps. Pumfleet mentions that the developer kit enables integration with any platform like Zoom or Google Meet.

Among the factors driving momentum for the product are the close-knit community around the open-source startup, customizability, and a team focused on product development.

While the community helped build the brand, Pumfleet says it's mainly an inbound sales cycle that brings in customers. The free consumer plan helps individuals discover enterprise capabilities. He mentions the sales process has been one of the biggest challenges because of the scale, pointing out that selling to governments requires compliance and extra assistance.

In response to a question about the customer implementation timeframe, Pumfleet explains that it takes between three minutes and three weeks, depending mainly on the level of customization that a particular client requires.

Regarding the roadmap, Pumfleet says it was community-driven and now incorporates the needs of enterprise customers, too.

The team tries to balance the requirements of all the segments of users while maintaining a tight feedback loop with the customers, he notes.

Pumfleet attributes Cal.com’s success to the following four factors:

• Creating a culture that people want to be a part of.
• Team involvement in processes.
• A happy, comfortable remote work environment.
• Team speed.

Next, he discusses the future of enterprise data management and integration space. As Pumfleet points out, scheduling links are commonplace, unlike a decade ago. The platform must explore uncharted territory and take risks. In conclusion, Pumfleet predicts massive growth for scheduling infrastructure.

CDO Magazine appreciates Bailey Pumfleet for sharing his insights and data success stories with our global community.