Customer Relationship Management

New Rackspace Technology Report Finds AI/ML Technologies Increasingly Mission-Critical, But Full Benefits Have Yet to Be Realized

New Rackspace Technology Report Finds AI/ML Technologies Increasingly Mission-Critical, But Full Benefits Have Yet to Be Realized

CDO Magazine Bureau

Feb 03, 2022

3 min read

Beating the Great Resignation: Cresta's Attrition Report Shows How AI-Driven Coaching Benefits the Contact Center Agent Lifecycle

Beating the Great Resignation: Cresta's Attrition Report Shows How AI-Driven Coaching Benefits the Contact Center Agent Lifecycle

CDO Magazine Bureau

Jan 21, 2022

2 min read

Navigating the New Data Landscape

Opinion & Analysis

Navigating the New Data Landscape

CDO Magazine Bureau

Mar 01, 2022

4 min read

Read More

CDO Magazine

www.cdomagazine.tech